FAQs
How long will my matcha stay fresh?
In the sealed, airtight foil it is delivered in, your matcha will keep its flavor, color, and aroma for up to two years. Once opened, it is best consumed within three months.
What is the best way to store my matcha once opened?
The MAKE stone tea caddy is the perfect place to store your matcha because tea stays freshest in a cool, dark place and the MAKE caddy is airtight and opaque. You should never store your matcha in a clear jar or in direct sunlight. To fully embrace the art of matcha making, we encourage you to create a personalized matcha station with your tea caddy.
How do I clean my tea caddy?
We recommend wiping out your caddy with a clean, damp cloth in between refills. Just be sure to let it thoroughly dry before you fill it again.
What if my tea caddy arrives broken?
We will be happy to send you a new MAKE Starter Set should the tea caddy arrive broken. Simply upload a photo of the broken caddy within 30 days of ship date and we will send you a new one
Do you ship to Canada?
Currently we only ship to the USA & the UK, but hope we can bring our premium matcha to other countries in the future.